Delivery 

We offer free same day Click & Collect on all in-stock items. We offer delivery within a 25-mile radius of our store in Inverness, this includes areas to the North like Dingwall, Alness & Tain, to the South - Aviemore, Nethy Bridge & Fort Augustus. Also, to the East as far as Forres and to large areas to the West. Many items can be delivered to other areas across the Highlands such as Wick and Thurso.

Installation 

Measuring before order

Before ordering, please ensure that the appliances will fit into the existing area or housing unit by measuring the space carefully. It is also very important to measure the access doorways to your property, as well as internal doors, to make sure the appliance can be safely brought into your home. 

What our installation team will carry out

 
Our team will:
Disconnect the old appliance.
Unwrap and recycle product packaging responsibly – cardboard, plastics & polystyrene
Connect the new appliance to suitable existing water and electrical connections, within 1.5m (this excludes installation of TV/Audio)
Level and install the new appliance neatly.
Install built-in appliances into existing kitchen furniture where kitchen furniture is suitably sized and specified for relevant built-in product. We will remove the plinths and door panels of the old appliance, then refit the existing door panels to the new appliance if possible.
Carry out a test run of the appliance to ensure it is working correctly.

Our team will not:
Make any alterations to existing plumbing or electrical connections, or add new connections.
Repair faulty or non-conforming plumbing or electrical services.
Carry out the connection if it poses a risk to either installer or customer.
Connect the appliance if connections do not meet any safety guidelines.
Make alterations to any worktops, flooring, or kitchen furniture.
 

Gas cooker installations

We can deliver Dual Fuel/Gas Cookers, but we cannot install them. You must contact an approved gas fitter to discconnect and install in accordance with Gas Safe regulations.

Wet installations

Wet installations refer to the connection of freestanding dishwasher and washing machines only. We will only connect to suitable existing plumbing and electrical services that are within 1.5m of where the appliance is going. If you are unsure that your existing connections are suitable, please give us a call in advance of our visit on 01463 716646 to discuss your options.

If we arrive to carry out a wet installation and find any problems with the existing plumbing or electrics our delivery team will inform you before processding any further with the installation. It may be that you need to re-arrange the installation for a later date to allow the existing services to be rectified. This may incur a charge for a second visit.

All wet connections are tested and checked before our installation team leave the property.

Television Installations

We provide expert installation of all LED & OLED televisions, please contact us on

01463 716646 to dicuss further as there are a number of installation options available to you.